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Question: Does the keyboard tray move in and out?

Answer: No, it does not move in and out. The keyboard tray is fixed, and only "removable" if you remove the eight screws that hold it to the brackets that connect to the movable platform. The brackets are also removable.


Question: I have weight restrictions - do the springs help lifting enough so I can lift approximately 10 lbs?

Answer: When you lift the desk with nothing on the desk it will need only 3 lbs to lift it up and 22 lbs to take it down. When you lift the desk with 33 lbs (the maximum loading weight capacity) objects on the desk you need 13 lbs to lift it up and only 3 lbs to take it down.


Question: Where would you place a PC tower? Would you potentially need extra long monitor cables and or wireless mouse/keyboard?

Answer: If your desk is large enough you can place the tower next to the STS-DR35ii. I use a laptop and have it under the top toward the rear. If you use the tower on the floor you would probably want to get longer cables for the monitor, and use a wireless keyboard and mouse.


Question: Is it wide enough to fit two full size monitors?

Answer: Depends on the size of your monitors. Two 24" monitors or smaller would fit without issue. If you have a 27" monitor or larger or an all-in-one, you can fit one with room to spare for other items. At 35" the STS-DR35ii can accommodate two larger monitors however the monitors will likely exceed the footprint of the desk riser (overhang the edge). A solution for larger monitors is to use a dual arm monitor mount, such as the Boost DM180 or consider the Boost STS-DR46ii which has a width of 46".


Question: Is the monitor clamped to the desk or does it just sit on the unit?

Answer: Monitors can be clamped to the DR35ii or sit on the desk with their original base. An added bonus is that the DR35ii comes equipped with a grommet hole as a more secure way to install a monitor mount to the desk.


Question: Will the phone/tablet slot accommodate an OtterBox on the device?

Answer: The slot in most cases will accommodate phones that also have protective shells such as an OtterBox. However, tablets with protective shells may not fit.


Question: Does the system require bolting it to the desktop?

Answer: No.


Question: Does the unit come fully assembled?

Answer: Yes the STS-DR35ii is fully assembled. However for shipping purposes the keyboard tray is not attached. Once unpacked the customer will need to attach the keyboard tray to the brackets (hardware is provided). Attaching the keyboard with the 8 provided screws is a relatively simple procedure that should only take minutes.


Question: My desk top is 19" deep. Will this work on that size desk surface?

Answer: The top surface of the STS-DR35ii is 23-1/4" deep and keep in mind that the keyboard tray extends out from the front up to 7". For stability and safety the STS-DR35ii should rest on surfaces that are a minimum of 24" in depth (even if the keyboard tray is not attached). To avoid the keyboard tray from over-hanging the top surface either detach the keyboard tray or place the DR35ii on a surface that is 31"+ in depth.


Question: What tools are needed to assemble?

Answer: A Phillips screw driver is required to attach the keyboard tray. The keyboard tray has pre-drilled holes making the installation easy and quick. Otherwise the product is fully assembled.


Question: Can monitor desk mounts be attached to this product?

Answer: Yes. You can attach monitor desk mounts to the DR35ii either with a C-Clamp or by using the pre-drilled grommet hole. Boost carries a number of monitor desk mount solutions. Go to www.boostindustries.com to find the right product for you.


Question: Can you lean on it a little, or will it topple/break/collapse down?

Answer: You can lean your arms, hands and even elbows on the STS-DR35ii. However, keep in mind that the product was not designed to have a person lean on it with their full body weight. Leaning on the DR35ii may reduce the lifetime of the gas springs. Further, the DR35ii is only as stable as the surface it is placed upon. To ensure safety and stability place the DR35ii on stable surfaces that match the footprint of the base of the desk riser. Do not lean on the keyboard tray.


Question: What is the dimension of the keyboard tray?

Answer: The keyboard tray is 35-1/4" wide at the front and 12-1/2" deep. Note that due to the design the tray is only 24" wide at the rear. The DR35ii includes an ergonomic design for improved functionality. As a result of the curve on the keyboard tray the depth in the middle of the tray reduces to 11-1/4".


Question: I am a heavy-handed programmer, and I type kind of hard and very fast. Is there any "bounce" when you type?

Answer: No the STS-DR35ii does not bounce when using the keyboard.


Question: How much clearance is under the top level? My monitor arm requires 5" underneath to clamp onto the top surface.

Answer: The distance between the desktop and the bottom is 5-1/2".


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